Need Help with PayPal?

If the PayPal window isn’t opening when you try to pay:

Your browser may be blocking pop‑ups. PayPal opens in a small pop‑up window, so it needs permission to appear.

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How to fix it:

Please allow pop‑ups for our website in your browser settings, then try again. This usually takes less than 10 seconds.

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Quick steps by browser:

• Chrome: Click the small icon in the address bar → Allow pop‑ups

• Safari: Settings → Safari → Turn off “Block Pop‑ups”

• Firefox: Look for the pop‑up alert at the top → Allow

• Microsoft Edge: Menu (…) → Settings → Cookies and site permissions → Pop‑ups and redirects → Allow

 

Still not working?

Try clearing your browser cache, then refresh the page. This reloads the PayPal checkout and fixes most remaining issues.

Clear Cache – Simple Instructions (All Browsers)

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Clear Cache in Chrome

Chrome may hold onto old versions of your page, which can block the PayPal pop‑up.

Chrome menu (⋮) → Settings → Privacy and security → Clear browsing data

• Select Cached images and files

• Keep the other boxes unchecked

• Click Clear data

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Clear Cache in Safari (iPhone/iPad)

Safari sometimes stores outdated scripts that prevent PayPal from loading.

Settings → Safari

• Tap Clear History and Website Data

• Confirm when prompted

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Clear Cache in Firefox

Firefox may block updated PayPal scripts until cache is cleared.

Firefox menu (≡) → Settings → Privacy & Security

• Scroll to Cookies and Site Data

• Click Clear Data

• Select Cached Web Content only

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Clear Cache in Microsoft Edge

Edge may keep an older version of the form, preventing the PayPal window from opening.

Edge menu (… ) → Settings → Privacy, search, and services

• Under Clear browsing data, click Choose what to clear

• Select Cached images and files

• Click Clear now

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